Helpdesk on WhatsApp
Message the right desk directly
Gulf University runs its support desks on WhatsApp so students, staff and applicants can get help without a phone queue. Pick the desk that matches your question, tap Chat on WhatsApp, and your message opens with the desk already selected.
IT Helpdesk
Daily, 8:00 AM – 9:00 PM
Portal and e-learning sign-in problems, university email, Microsoft Teams, online class access, Wi-Fi and lab computers.
+973 3563 3610
Admission & Registration
Sun – Thu, 8:00 AM – 4:00 PM
Programme enquiries, application status, required documents, transfer and equivalency, course registration and add/drop.
+973 6672 7901
WhatsApp messages are answered during the hours shown above. Messages sent outside those hours are picked up on the next working day.
Before you message
Include your ID
Send your student or staff ID with your first message so the desk can look up your record straight away.
Describe the issue once
A short description and a screenshot of any error message usually resolve the request in a single reply.
Never share passwords
Gulf University will never ask for your password or a one-time code over WhatsApp. Ignore any message that does.
Last Updated: 14 September 2026